Vacature Customer Service Employee

Customer Service Employee

Posted 22 May

Fulltime Raamsdonksveer

You are the point of contact for our customers and the link between them and the various departments such as planning, customs, finance and warehouse. You ensure that our customers are central and feel this. You are in daily contact with transporters and agents at home and abroad. All this to build a good relationship with customers and offer solutions for their transport questions. You carefully monitor their transport orders.

Your profile

• You have an MBO working and thinking level.
• Knowledge of MS Office.
• Good command of the English language, spoken and written.
• You are steadfast and decisive;
• Other necessary competencies: good communication skills, customer-oriented attitude and efficient planning/organization.
• The natural drive to tackle issues and solve them effectively, both independently and in a team.

Do you have (good) basic knowledge in Transport & Logistics, that is very nice! And we are happy to continue to build on that.

Your responsibilities

• processing import and export shipments in the transport management system;
• resolving irregularities regarding shipments;
• building and maintaining customer relationships;
• financial completion of shipments;
• keep customers up to date (by telephone and email) about the whereabouts of their shipments;
• you advise the Customer Service Manager about quality and make improvement proposals.

"We offer you freedom combined with responsibility.

You must be up to the challenge.

"

Our offer

You will work in our modern head office in Raamsdonksveer in a young and energetic team, currently consisting of 5 employees. A varied, independent position within a growing transport & logistics company. An employment contract of 40 hours per week. Varied job with room for personal development. You will start with a competitive salary with good additional primary and secondary employment conditions.

Extra information

"You need the right people to deliver your products to the right place at the right time. People who believe in attention, attention to the customer and her wishes. Those people work at the BF Global Group. And whether it must be by road, air or water, it doesn't matter to us. Customer demand is central, this is the only way we want and can work.

"

We are a compact organization and can therefore respond to wishes faster and better. No question is strange to us, we look for a solution that works for our customers. We work with dedicated partners with whom we have a good relationship. We are looking for you to make this possible.

P: +31 (0)13 303 1923
M: +31
Send e-mail

Functie:	customer service employee
Startdatum:	22-5-2024
Ervaring:	Ervaren
Educatielevel:	MBO
Contracttype:	Vast
Salaris:	onbekend – onbekend
Uren per week:	40 – 40

Heb je interesse in deze vacature en wil je graag op deze functie solliciteren? Neem dan contact op met BF Global Logistics via onbekend of onbekend. Of bezoek hun website onbekend.